Returns Policy

1. Eligibility for Returns

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item within 7 days of receiving your order.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  • Contact our customer support at hello@readyathleisure.com within 7 days of receiving your order.
  • Provide your order number and details about the product you would like to return.
  • Our customer support team will guide you through the return process and provide you with a return authorization.

3. Return Authorization

Returns will not be accepted without a return authorization. Once your return is authorized, you will receive instructions on how to return the item.

4. Shipping the Returned Item

Customers are responsible for the cost of return shipping. With that said, we will deduct $6 from your refund unless you are exchanging or returning for a store credit.

5. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

6. Exchanges

If you would like to exchange an item for a different size or color, please contact our customer support. Items may only be exchanged once. Exchanges are subject to availability.

7. Exceptions

Certain items are not eligible for return.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately for assistance. We request that you return the defective or damaged item/s before we we replace the item or provide a store credit. Replacements and exchanges are subject to availability. All items may only be exchanged once.

9. Contact Information

If you have any questions about our returns policy, please contact us at hello@readyathleisure.com